• Forgotten password

    You can order a new temporary password if you forgot your old one.

    Go to and order a temporary password.

    Remember: You must have your user ID and key card ready when ordering. You will receive it by post within 3 -4 business days.

  • Order a new password

    If you have forgotten your password, or if your temorary password is locked or has expired, you can request a new activation password. You will receive your new activation password by post within a few days.

    • Log on to and order a temporary password



  • Change password

    You can always change your password for NemID at NemID self-service. It is always a good idea to change your password regularly. Also, you must do it, if you suspect that others know your personal password.

    • Log in to NemID Self-service
    • Choose 'My NemID' in menu and then 'User-id and password'.
    • Choose 'Change password'.

Need help ?

You can always order a non-binding meeting with one of our advisers.

  • Book a meeting

    You can always order a non-binding meeting with one of our advisers.

  • Call us

    Main number

    +45 70 123 456
    • With effect from 1 July, we are changing our service so that on weekdays between 9.00pm and 9.00am as well as on weekends and holidays between 4pm and 10am, we can help you mainly if you need to block a card or if you suspect fraud.

      You can do most things yourself via Mobile Banking and eBanking. See how.

    Technical support eBanking:

    70 104 610
    Monday – Thursday:
    08.00 - 21.00
    08.00 - 18.00
    10.00 - 18.00
    10.00 - 21.00

    Become a customer:

    70 10 17 08
    More contact numbers.
  • Find us

    Find branch or ATM

Enjoy all the benefits.
Become a Danske Bank customer.