Please update your personal information

We need additional information from you, as we are required by law to know more about District users with access to Polish or German accounts. You can fill in the form and securely upload the required documentation below. View this form in Danish

If you require assistance or have any other related questions, please contact us here (+45) 45 14 83 24 (English speaking support). Support opening hours Monday-Thursday from 9am to 4pm (CET) and Friday from 9am – 3pm (CET).

 Enter valid District user ID

Please attach a copy of your passport and proof of residential address:

Your passport together with proof of residential address are acceptable forms of ID.

Passport
If you only have a temporary or expired passport, please upload both a copy of your driver's license and your national identity card.

Proof of residential address
Acceptable forms of documentation:

  • An account statement from your local bank
  • A document from a public authority in your country of residence
  • A valid rental contract
  • Electricity, water, heating, broadband, cable TV or insurance bills related to your property.

Please make sure that the combination of IDs have a picture of you, full legal name, residential address, date of birth, ID number, issuing authority and an expiration date.

If you are a Norwegian citizen, please note that proof of your citizenship is required.

Accepted file formats are Pdf, Jpeg / jpg, Png or gif. Please note that the maximum file size is 4 MB.

File Size Exceeds the Limit
Delete File Size Exceeds the Limit

By submitting, I am informed that Danske Bank processes necessary information in order to comply with applicable AML regulations.

We will only share this information with third parties with your consent or if explicitly permitted by law. You may read more about how Danske Bank processes your data here.

Examples of proof of identity and proof of residential address pictures

Q&A regarding the uploading of documentation