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Proof of identity

Proof of identity and use of products and services
Banks play an important role in preventing money laundering and financing of criminal activity. As a result, we are obliged to be able to document the identity of our customers and how they use our products and services.
 

Banking customers must submit proof of identity

As a bank, we are obliged to know our customers, and we must make sure that the information we have about our customers is always correct and up-to-date.
 
When you become of a customer of Danske Bank, we will ask you how you intend to use our services, whether you will be transferring money to other countries or whether you have many cash transactions.
 
Sometimes, the information we have about our customers is not correct or up-to-date – that is the reason why regular follow-up is necessary. So even though you may have banked with us for many years, we may contact you to ask about how you use our services.
 
In addition to needing the information to meet statutory requirements, the information also gives us a clear picture of your financial situation and thus a better starting point for offering you the best possible services.
 
If you have received a letter requesting you to update your information via our website, please log on using your NemID.