Skip Ribbon Commands
Skip to main content

Proof of identity

Proof of identity and use of products and services
Banks play an important role in preventing money laundering and financing of criminal activity. As a result, we are obliged to be able to document the identity of our customers and how they use our products and services.
 

Banking customers must submit proof of identity

If you live outside Denmark, we need a copy of a document with valid photo ID as well as a copy of a document with your address, civil registration number and tax identification number or tax information.

We must receive at least two documents with valid proof of identity of the types that we accept, one of which must be valid photo ID.

Valid photo ID
We need to know who you are. 

  • Passport
  • EU/EEA driver’s licence
  • National identity card that is a valid travel identity document for entry into and exit from Denmark1 

1 Approved countries: Belgium, Bulgaria, Cyprus, Estonia, Finland, France, Greece, Italy, Latvia, Lithuania, Luxembourg, Malta, the Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, United Kingdom (only Gibraltar identity card issued to British citizens, British overseas citizens or British dependent territories citizens), Sweden, Czech Republic, Germany, Hungary, Austria, Liechtenstein and Switzerland.

 

Valid proof of address
We need to know where you live. So we need a copy of an official document stating your name and current home address, for example:

  • a utility bill for electricity, water, heating or telephone services
  • an annual tax assessment or insurance policy for property you own abroad
  • a rent bill.


Valid national ID number
We need to know your national ID number – for tax reasons as well as for proof of identity.

Banks in EU member states are obliged by tax legislation to obtain and document customers’ ID numbers issued by the country in which the customers are officially domiciled. We therefore need a document that states that number, for example:

  • a document from tax authorities
  • a national ID card
  • a health insurance number or certificate.

The document must be issued in your country of residence.

Examples of national ID numbers: 
 
  • Personnummer in Sweden
  • Steuernummer or Identifikationsnummer (IdNr) in Germany
  • PESEL number in Poland
  • UTR = Unique Taxpayer Reference or NINO = National Insurance Number in the UK
  • Numéro National in Belgium
  • UCN in Bulgaria
  • Codice Fiscale in Italy
  • Kodas in Lithuania Personnummer in Sweden. 

A few EU countries (France, Luxembourg and Slovakia) do not have this type of ID number, so if you live in one of those countries, you must document your birth information instead – that is, city of birth, country of birth, and date of birth. Birth information is thus sufficient in countries that do not issue personal identification numbers.

How to submit proof of identity to Danske Bank
You can send a copy of your proof of identity to us via Contact and help in Danske eBanking. If you have received a letter from us, you can send your proof of identity in the enclosed reply envelope to this address:

Danske Bank
Girostrøget 1
DK-0800 Høje Taastrup
Att.: Kundelegitimation

Note
Copies of proof of identity must be legible and valid (not expired).

Contact us
If you have any questions about how to submit proof of identity, please contact us on tel. +45 70 123 456.