Types of fraud your business
is exposed to

Because fraudsters are constantly developing their strategies, protecting your business should be a high priority. All businesses are vulnerable to fraud and the attacks can be hard to detect.

This site provides good advice to help you protect your business and explains the most common types of fraud and how and when to be aware of fraud.

Be aware that fraud types can often be used in combination, and the tactics used build on top of each other.

Good advice for employees


  • Verify the identity of the sender before making a payment or transferring money.
  • Always follow the security policies of the business.
  • Use secure passwords and change them often.
 
  • Never click on any suspicious links.
  • Be aware of the risks when sharing confidential information.
  • Be aware of scams during holidays or when management is off work.

Good advice for management

  • Be aware of the threats against the business.
  • Set up effective and ongoing fraud prevention training of employees.
  • Increase your safety using the security options in District.

 

  • Establish a single point of contact (SPOC) at all the businesses you make regular payments to.
  • Consider carefully how much information about your business you share online, both as a business and as employees – fraudster can use such information to make their malicious communication with employees seem more convincing (CEO fraud).  
  • Implement a whisteblower setup.

Fraud types

Be safe online

On our cybersecurity site, you can read more about cybersecurity and how to be safe online



Use strong passwords and change them often



Make a backup of all your important data and store it securely on independent platform, such as an external hard drive or an online backup service.



Protect all PCs and mobile devices with an anti-virus software and install software updates as soon as they are available. Keep your firewalls switched on and run frequent scans.

Have you been a victim of fraud?

 

Has anyone unauthorised gained access to your card or account information?

Block your card, find instructions here, and contact us immediately on +45 70 13 30 00

Would you like to dispute a card transaction?

If you experience transactions on your account that you cannot recognise or accept, you must block the card immediately. You can do this in Danske eBanking, Danske Mobile Banking or by calling us on +45 70 20 70 20. Find instructions here on how to create a dispute.

Have you experienced any signs of unauthorised use in Danske eBanking or District?

If you suspect unauthorised use of your accounts, you must contact us immediately on +45 70 13 30 00

Have you received a malicious email or text message?

Do not click on any links and never provide information about logon or other credentials.  Forward suspicious emails and text messages to falskemails@danskebank.dk and delete the email or text message afterwards without replying to it.

Report fraud to the police

If you want to report fraud to the police, we will be happy to help. Contact us on +45 70 114 115

Consider investing in cyber insurance and online banking insurance

Protect your business with cyber insurance coverage, which will provide you with expert help if you become victim of a cyberattack. Make sure your insurance policies cover cyber theft/digital burglary committed via eBanking or District. You can protect your business and get good advice with Tryg’s cyber insurance and online banking insurance.

Disclaimer: The content of the above is not, and should not be considered as, a substitute for legal advice.

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