Skip Ribbon Commands
Skip to main content

Proof of identity

Proof of identity and use of products and services
Banks play an important role in preventing money laundering and financing of criminal activity. As a result, we are obliged to be able to document the identity of our customers and how they use our products and services.
 

Banking customers must submit proof of identity

If you live in Denmark, you can provide proof of identity in various ways. 

  • Submitting proof of identity via Danske eBanking or Mobile Banking. If you provide proof of identity via Danske eBanking or Mobile Banking, you need your passport or driver’s licence and your health insurance card.
  • Submitting proof of identity via our website. If you provide proof of identity via our website, you need your passport or driver’s licence and your health insurance card.
    Submit proof of identity via our website
  • Submitting proof of identity via a branch. If you come to a branch, we require a copy of valid photo ID or a copy of two other types of valid proof of identity.

Valid photo ID
The photo ID must include your name and an identification number, for example a CPR number. Danske Bank accepts the following types of photo ID:

  • Passport
  • Passport
  • EU/EEA driver's licence
  • Residence permit type F or D (laminated plastic card with photograph)
  • National identity card that is a valid travel identity document for entry into and exit from Denmark1
  • Department of Defence identity card
  • NATO passport
  • Police identity card
  • Probate court certificate for estate of deceased person 

    1 Approved countries: Belgium, Bulgaria, Cyprus, Estonia, Finland, France, Greece, Italy, Latvia, Lithuania, Luxembourg, Malta, the Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, United Kingdom (only Gibraltar identity card issued to British citizens, British overseas citizens or British dependent territories citizens), Sweden, Czech Republic, Germany, Hungary, Austria, Liechtenstein and Switzerland.

Other valid proof of identity
If you (or your child) do not have a valid passport, driver’s licence or other valid proof of identity with a photograph, you can submit at least two of the following types of Danish ID documentation:

    • Health insurance card (sundhedskort)
    • Certificate of baptism or name certificate
    • Confirmation of name
    • Latest annual or preliminary tax assessment notice from SKAT (the Danish tax authorities)
    • Notice of civil registration number
    • Certificate of guardianship
    • Documentation of adoption approval.


    How to deliver proof of identity to Danske Bank
    You can send a copy of your proof of identity to us via Contact and help in Danske eBanking. If you have received a letter from us, you can send your proof of identity in the enclosed reply envelope to this address:

    Danske Bank
    Girostrøget 1
    DK-0800 Høje Taastrup
    Att.: Kundelegitimation

    Note
    Copies of proof of identity must be legible and valid (not expired)

    Contact us
    If you have any questions about how you submit proof of identity, please contact us on +45 70 123 456.