Are you as an individual associated with a business, or are you a sole trader?
Find information about the personal data we typically collect, what we use the data for and how you can get an overview of the data.
The GDPR rules apply to all data we collect about sole traders and private individuals.
As a business customer, you will be affected by the rules if you are a sole trader. As an individual, you will also be affected by the rules if you are associated with a business that banks with us – for instance if you are the owner, an authorised signatory or an agent of a business and we have personal data about you in this connection.
We want to treat your personal data as carefully as we treat your finances – this is the foundation for a strong customer relationship. That is why we take all relevant precautions to protect your data.
We collect and use personal data, for instance, to protect you and your business from fraud, to meet agreements with your business and to comply with regulatory requirements imposed on us as a bank.
This means that we collect and use personal data when
your business has entered or is considering entering into an agreement with us on the provision of a service or product
you have consented for your personal data to be used by us for a specific purpose
we are required to do so by law
What personal data do we collect and use?
We collect and use different types of personal data, depending on the service or product. Personal data is data about you that you provide to us or consent for us to collect, including
core personal data such as your name and contact details
data about your finances such as your income and debt
data about your education or occupation
data about your family and household
data about the services and products we provide to you and your business, including your preferences in this regard
How to get an overview
If you want to know which personal data we have collected about you and how we use it, you are welcome to contact us. You can also order a detailed overview by contacting us.
Are you associated with a business that banks with us and are you, as a private individual, a personal customer with us?
In that case, you can also get a detailed overview in the Profile section in the new version of the mobile bank for personal customers, where you can also update the information if there have been changes. Read more
How to change the data we have about you
If you believe that we have data about you or your business that is not up to date or irrelevant, you are always welcome to contact us to have it updated or deleted. Please note that legislation may require that we keep certain data for several years, also if you are no longer a customer of Danske Bank.
Are you associated with a business that banks with us and are you, as a private individual, a personal customer with us? In that case, you can also update your data in the Profile section in the new version of the mobile bank customers from 25 May or in Danske eBanking for personal customers. Read more
Information about the processing of personal data
In our “Privacy notice”, we provide details on the information we collect, how we use it and your rights as a customer. Click below to read the document.
Danske Bank’s use of cookies and processing of personal data
We use data from our own cookies and data from cookies owned by third parties. We use cookies and process personal data for the purpose of remembering your settings, improving our services, measuring traffic, showing you relevant messages (including profiling) and tracking your use of our website. You can choose to accept our use of all cookies, our use of functional, statistical and marketing cookies or our use of necessary cookies only. Your consent covers the use of both cookies and the associated processing of personal data. To get more information, click use of cookies and processing of personal data. To read more about how to revoke your consent, click the cookie guidelines link at the bottom of our website.
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