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Accessibility Statement for Danske Bank's Digital Services

 

Danske Bank is committed to comply with accessibility regulation law no. 801 from 7.6.2022.

This Accessibility statement was published on 27.6.2025, providing information about our general compliance level and identified gaps in each of our digital services for personal customers. The statement will be updated annually.

We assess our compliance levels as partly compliant. Our aim is to adhere to level A and AA of the Web Content Accessibility Guidelines (WCAG) version 2.1, as required by the regulation. For certain solutions, we have also implemented WCAG 2.2, which includes six additional requirements. Below, you will find a list of relevant services and their recognized gaps:

Feedback/complaints

If you encounter any other accessibility issues with our services, please provide your feedback at +45 33 44 00 00 or klageservice@danskebank.dk.

Regulatory authority

If you notice other accessibility issues with our services, please first provide feedback to us at +45 33 44 00 00 or klageservice@danskebank.dk. The responses may take up to 14 days. If you are unsatisfied with our response or receive no response within 14 days, you can decide to report it further to the regulatory authority: Danish Safety Technology.

Contact details of the regulatory authority

The Danish Safety Technology Authority have several ways to contact them, see this link.

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