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Mastercard Basis

A card for everyday shopping and travel

 
  • Pay for purchases now or later
  • More secure online shopping
  • Interest-free credit for up to six weeks

Order your Mastercard
- or call us on 
+45 70 123 456
Mastercard Basis can be used for everyday shopping and for making large purchases. You can use the card in most shops in Denmark, in ATMs, for online shopping – and when you travel, you benefit from Mastercard being the most widely accepted card in the world.

You can apply for a Mastercard Basis card in Danske eBanking.
     
Tailor your payments
With Mastercard Basis you can also tailor your payments to suit your needs. Do you want the amount to be charged to your account immediately, or do you prefer to defer payment for up to six weeks? You choose how you want to pay for your purchase each time you use the card.

Add insurance
You can choose to combine the card with several types of insurance such as the attractive ‘Annual Travel Insurance Europe’.  

  • The insurance policy is provided by Tryg Forsikring A/S with Danske Bank A/S as the policyholder.

    The insurance policy is a group scheme with you as the insured party.

    Tryg is responsible for advisory services and claims handling under the insurance terms and conditions.

    If you do not agree with Tryg’s decision regarding a reported claim, you must file a complaint with Tryg.

    Use of your insurance? 
    Contact Danske Bank Assistance at (+45) 45 12 91 00 or report claim

    We assess your financial situation before we offer you cards and credit facilities.

Mastercard Basis

Facts

  • Debet/credit

    With the Mastercard Basis card, you choose whether you want to use the card as a debit card or a credit card. If you use it as a debit card, the amount is charged to your account immediately. If you use it as a credit card, you can pay back the amount interest-free in up to six weeks. Read more in the ‘Interest-free credit’ section.

    If you use the card for contactless payments, the card automatically functions as a debit card and the money is therefore charged to your account immediately.

    You choose each time you use the card
    Please note that you must choose whether to use the card as a credit or a debit card each time you use it – whether you shop in physical shops or online.  For online shopping, your credit card number is printed on the front of your card, while your debit card number is printed on the back of the card.

  • Interest-free credit

    You have up to six weeks of interest-free credit on your Mastercard Basis card. This means that you automatically defer payment for your purchase – at zero interest. 

    The exact interest-free period depends on when during a month you use the card. Doing your shopping right after the 20th of the month will give you the longest interest-free period. This is because we settle your purchases on the credit card for the preceding month on the 19th of each month and you pay on the 1st of each month. With a Mastercard Basis card, you generally have a minimum credit facility of DKK 15,000, but you can ask for a higher limit if you require this.

  • Payment in instalments

    With the Mastercard Basis card, you can also select individual purchases on your credit card and split the payment into smaller instalments. You can split all purchases exceeding DKK 500 into 2-12 instalments at a competitive interest rate.
    This means that you do not need to worry if your washing machine breaks down at the same time as your car needs service. If you buy a new washing machine with your Mastercard Basis card, you can pay back the amount in instalments. This helps you spread the cost over several months in return for an interest payment.

    How to pay in instalments
    Simply set up the individual instalments in Danske Mobile Banking, Danske Tablet Banking or Danske eBanking. Here you can quickly see what instalments are a good fit for you and what the exact interest expense is.

  • Optional insurance

    If you have a Mastercard Basis card, you can choose to upgrade the card to include one or more additional policies. For example, you can take out ‘Annual Travel Insurance Europe’ and baggage and flight delay with lounge membership with Tryg Forsikring A/S, Klausdalsbrovej 601, DK-2750 Ballerup. TrygForsikring A/S is a member of the Danish Guarantee Fund for Non-Life Insurance Companies, which covers consumer insurance claims if the insurance company goes bankrupt, and has its registered office in Denmark.
     
    Upgrade your card in Danske eBanking
    You can use Danske eBanking to upgrade your card to include one or more policies once you have received the card.

  • No fees on card payments in the EU

    From 1 January 2018, neither physical shops nor online shops may charge a fee when you pay with a Mastercard card or any other card. This applies throughout the EU.

    There are exceptions, however. Fees may be charged on corporate cards and cards issued in non-EU countries. If you are liable for purchases made with your corporate card, it is regarded as a personal card and no fees are payable.

    If you are charged a fee when using the card, you must complain to the shop and ask them to refund the amount according to the Danish Payments Act (Betalingsloven). You can also file a complaint about the shop with the Danish Competition and Consumer Authority at kfst@kfst.dk

  • A single pin for all your cards

    You can have the same PIN for all your Danske Bank cards. This way you have to remember only one PIN, making it easier to use cards you only use occasionally. You can order a single PIN for all your cards in Danske eBanking under ‘Cards and currency’ | ‘Card overview’.

  • Have amounts been charged to your account that you do not recognise or have not authorised? 

    You can submit a dispute if you see card transactions on your account that you do not recognise or have not authorised. 

    For example, if you have shopped online and have not received your purchase, we may well be able to help you. Before you contact us, however, you must try to work out the problem with the shop or website. If you cannot come to an agreement within 2-4 weeks after the purchase was made, you should submit a dispute immediately. 

    If you suspect that your card has been used fraudulently, block it immediately and then submit a dispute.
    Read more about how we can help and how to submit a dispute here. 

  • Block and reactivate your card in Danske Mobile Banking

    If you lose your a card, you can easily block it in Danske Mobile Banking – and reactivate it if you find it again.

    How to block cards in Danske Mobile Banking

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