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Update your personal details

New phone number? New address?  Update your personal and contact details quickly and easily.

  • Change your phone number or email address


    • Log-on E-banking
    • Click on 'Contact & help', then 'Personal information'
    • Clik on the blue button 'Edit' and edit your details.
    • Click 'Ok'.

  • Tell us if your name has changed

    If your name has changed

    • Please call into your nearest branch with the original documents that confirm your new name

  • Tell us you moved house

    You can tell us of a change of address by:

    Sending us a Secure Message via eBanking or the Mobile Banking app

    • eBanking: click on Contact, then Personal data and Send new message
    • Mobile Banking: click on the envelope graphic, then Messages, then the icon at the top right
      Posting your branch a signed letter with your current/old and new addresses

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Need help ?

You can always order a non-binding meeting with one of our advisers.

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  • Book a meeting

    You can always order a non-binding meeting with one of our advisers.

    Book a meeting
  • Call us

    Main number

    +45 70 123 456
    • Contact us Feel free to contact us 24 hours a day

      On weekdays between 9pm and 9am as well as on holidays between 4pm and 10am, we answer calls mainly concerning the blocking of cards and fraud suspicion.
      More contact numbers.

       When you call us or we call you, conversations may be recorded and stored for documentation and security purposes. Information about how we process personal data is available here.

    Find answers

  • Find us

    Find branch or ATM

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