Proof of identity and address

Find the detailed list of acceptable documents below. Banks play an important role in preventing money laundering and financing of criminal activity. As a result, we are obliged to be able to document the identity of our customers and how they use our products and services.

Banking customers must submit proof of identity

  • If you live in Denmark 

    If you live in Denmark 

    If you live in Denmark, you can provide proof of identity in various ways.

     

    • Submitting proof of identity via Danske eBanking or Mobile Banking. If you provide proof of identity via Danske eBanking or Mobile Banking, you need your passport or driver’s licence and your health insurance card.
    • Submitting proof of identity via our website. If you provide proof of identity via our website, you need your passport or driver’s licence and your health insurance card. Submit proof of identity via our website.
    • Submitting proof of identity via a branch. If you come to a branch, we require a copy of valid photo ID or a copy of two other types of valid proof of identity.

    Valid photo ID
    The photo ID must include your name and an identification number, for example a CPR number. Danske Bank accepts the following types of photo ID:

     

    • Passport
    • EU/EEA driver's licence
    • Residence permit type F or D (laminated plastic card with photograph)
    • National identity card that is a valid travel identity document for entry into and exit from Denmark1
    • Department of Defence identity card
    • NATO passport
    • Police identity card
    • Probate court certificate for estate of deceased person

    1 Approved countries: Belgium, Bulgaria, Cyprus, Estonia, Finland, France, Greece, Italy, Latvia, Lithuania, Luxembourg, Malta, the Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, United Kingdom (only Gibraltar identity card issued to British citizens, British overseas citizens or British dependent territories citizens), Sweden, Czech Republic, Germany, Hungary, Austria, Liechtenstein and Switzerland.


    Other valid proof of identity
    If you (or your child) do not have a valid passport, driver’s licence or other valid proof of identity with a photograph, you can submit at least two of the following types of Danish ID documentation:

    • Health insurance card (sundhedskort)
    • Certificate of baptism or name certificate
    • Confirmation of name
    • Latest annual or preliminary tax assessment notice from SKAT (the Danish tax authorities)
    • Notice of civil registration number
    • Certificate of guardianship
    • Documentation of adoption approval

     

    How to deliver proof of identity to Danske Bank
    You can send a copy of your proof of identity to us via Contact and help in Danske eBanking. If you have received a letter from us, you can send your proof of identity in the enclosed reply envelope to this address:

    Danske Bank
    Girostrøget 1
    DK-0800 Høje Taastrup
    Att.: Kundelegitimation

    Note
    Copies of proof of identity must be legible and valid (not expired)

    Contact us
    If you have any questions about how to submit proof of identity, please contact us on +45 70 123 456.


  • If you live outside Denmark 

    If you live outside Denmark 

    If you live outside Denmark, we need a copy of a document with valid photo ID as well as a copy of a document with your address, civil registration number and tax identification number or tax information.

    We must receive at least two documents with valid proof of identity of the types that we accept, one of which must be valid photo ID.

    Valid photo ID
    We need to know who you are. 
    • Passport
    • EU/EEA driver’s licence
    • National identity card that is a valid travel identity document for entry into and exit from Denmark1 

    1 Approved countries: Belgium, Bulgaria, Cyprus, Estonia, Finland, France, Greece, Italy, Latvia, Lithuania, Luxembourg, Malta, the Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, United Kingdom (only Gibraltar identity card issued to British citizens, British overseas citizens or British dependent territories citizens), Sweden, Czech Republic, Germany, Hungary, Austria, Liechtenstein and Switzerland.

     

    Valid proof of address
    We need to know where you live. So we need a copy of an official document stating your name and current home address, for example

    • a utility bill for electricity, water, heating or telephone services
    • an annual tax assessment or insurance policy for property you own abroad
    • a rent bill

     

    Valid national ID number

    We need to know your national ID number – for tax reasons as well as for proof of identity.

    Banks in EU member states are obliged by tax legislation to obtain and document customers’ ID numbers issued by the country in which the customers are officially domiciled. We therefore need a document that states that number, for example

    • a document from the tax authorities
    • a national ID card
    • a health insurance number or certificate

    The document must be issued in your country of residence.

     

    Examples of national ID numbers:

    • Personnummer in Sweden
    • Steuernummer or Identifikationsnummer (IdNr) in Germany
    • PESEL number in Poland
    • UTR = Unique Taxpayer Reference or NINO = National Insurance Number in the UK
    • Numéro National in Belgium
    • UCN in Bulgaria
    • Codice Fiscale in Italy
    • Kodas in Lithuania

    A few EU countries (France, Luxembourg and Slovakia) do not have this type of ID number, so if you live in one of those countries, you must document your birth information instead – that is, city of birth, country of birth, and date of birth. Birth information is thus sufficient in countries that do not issue personal identification numbers.

     

    How to submit proof of identity to Danske Bank

    You can send a copy of your proof of identity to us via Contact and help in Danske eBanking. If you have received a letter from us, you can send your proof of identity in the enclosed reply envelope to this address:

     

    Danske Bank

    Girostrøget 1

    DK-0800

    Høje Taastrup

    Att.: Kundelegitimation

     

    Note

    Copies of proof of identity must be legible and valid (not expired).

     

    Contact us

    If you have any questions about how to submit proof of identity, please contact us on tel. +45 70 123 456.

  • Letter from the bank

    Letter from the bank

    As a bank, we are obliged to know our customers, and we must make sure that the information we have about our customers is always correct and up-to-date.

    When you become of a customer of Danske Bank, we will ask you how you intend to use our services, whether you will be transferring money to other countries or whether you have many cash transactions.

    Sometimes, the information we have about our customers is not correct or up-to-date – that is the reason why regular follow-up is necessary. So even though you may have banked with us for many years, we may contact you to ask about how you use our services.

    In addition to needing the information to meet statutory requirements, the information also gives us a clear picture of your financial situation and thus a better starting point for offering you the best possible services.

    If you have received a letter requesting you to update your information via our website, please log on using your NemID.

    Updating of information

Need help ?

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  • Book a meeting

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