Proof of identity and address

If you live in Denmark, you can provide proof of identity in various ways.

• Submitting proof of identity via Mobile Banking. If you provide proof of identity via Mobile Banking,  you need your passport or driver’s licence and your health insurance card.
• Submitting proof of identity via our website. If you provide proof of identity via our website, you need your passport or driver’s licence and your health insurance card. Submit proof of identity via our website.
• Submitting proof of identity via a branch. If you come to a branch, we require a copy of valid photo ID or a copy of two other types of valid proof of identity.

Valid photo ID
The photo ID must include your name and an identification number, for example a CPR number. Danske Bank accepts the following types of photo ID:

• Passport, diplomatic passport, alien’s passport and official (service) passport
• Driver’s licence issued by an EU, EEA or EFTA (Iceland, Liechtenstein, Norway and Switzerland) country or the Faroe Islands and Greenland.
  NB! Digital driving license cannot be used as ID document.
  
• National identity card issued by an approved country. ¹
• Residence permit type C, D or F residence card (front and back in colour)
• ID card with photo (issued by a Danish citizen service centre (Borgerservice)

¹ Approved countries: Belgium, Bulgaria, Cyprus, Estonia, Finland, France, Greece, Italy, Latvia, Lithuania, Luxembourg, Malta, the Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, United Kingdom (only Gibraltar identity card issued to British citizens, British overseas citizens or British dependent territories citizens), Sweden, Czech Republic, Germany, Hungary, Austria, Liechtenstein and Switzerland.


Other valid proof of identity
If you (or your child) do not have a valid passport, driver’s licence or other valid proof of identity with a photograph, you can submit at least two of the following types of Danish ID documentation if you provide proof of identity at our branches (however, three if you send proof of identity via danske mobile banking or our website):

• Health insurance card (sundhedskort) NB! Digital 'Sundhedskort' cannot be used as ID document.
• Certificate of baptism or name certificate
  
• Latest annual or preliminary tax assessment notice from SKAT (the Danish tax authorities)
• DK Residence permit C, D or F - letter (must include all pages of the letter)  or card (front and back in colour)
• Notice of civil registration number
• Guardian Identification Paper(Værgebeskikkelse)
  

How to deliver proof of identity to Danske Bank
You can send a copy of your proof of identity to us via "'Messages' in Mobile Banking, 'Contact and help' in Danske eBanking or you can legitimise yourself via our website. If you have received a letter from us, you can send your proof of identity in the enclosed reply envelope to this address:

Danske Bank
Postboks 360
0800 Høje Taastrup
Att.: Kundelegitimation

Note
Copies of proof of identity must be legible and valid (not expired)

Contact us
If you have any questions about how to submit proof of identity, please contact us on +45 4514 0190 (Monday to Thursday from 9 to 16 and Friday from 9 to 15).

• Passport, diplomatic passport, alien’s passport and official (service) passport
• Driver’s licence issued by an EU, EEA or EFTA (Iceland, Liechtenstein, Norway and Switzerland) country or the Faroe Islands and Greenland.
  NB! Digital driving license cannot be used as ID document.
  
• National identity card issued by an approved country.¹
• Residence permit type C, D or F residence card (front and back in colour)
• ID card with photo (issued by a Danish citizen service centre (Borgerservice)

Valid proof of address
We need to know where you live. So we need a copy of an official document stating your name and current home address.
The documentation may not date back more than six months and must be written in Latin script. It is important that your full name and address be stated in the document, for example

• a utility bill for electricity, water, heating or telephone services
• an annual tax assessment or insurance policy for property you own abroad
• a rent bill

Valid national ID number
We need to know your national ID number – for tax reasons as well as for proof of identity.

Banks in EU member states are obliged by tax legislation to obtain and document customers’ ID numbers issued by the country in which the customers are officially domiciled. We therefore need a document that states that number, for example

• a document from the tax authorities
• an account statement from your local bank
• a national ID card
• a health insurance number or certificate
• an account statement from your local bank

• Personnummer in Sweden
• Steuernummer or Identifikationsnummer (IdNr) in Germany
• PESEL number in Poland
• UTR = Unique Taxpayer Reference or NINO = National Insurance Number in the UK
• Numéro National in Belgium
• UCN in Bulgaria
• Codice Fiscale in Italy
• Kodas in Lithuania

Note
Copies of proof of identity must be legible and valid (not expired).

Contact us
If you have any questions about how to submit proof of identity, please contact us on tel. +45 4514 0190 (Monday to Thursday from 9 to 16 and Friday from 9 to 15).