Upload a photo of your ID

Like all banks, we are under obligation to document that we know who our customers are. Because of this, we request that you upload a photo of a valid ID, such as your passport or driver’s licence, as proof of identity. You can do this easily and securely via this website. 

Please make sure that the photo of your passport, driver’s licence or other valid ID is clear and in focus. If you do not have a passport or a driver’s licence, you can find a list of other valid forms of ID below.

Please note! A selfie/photo of yourself is not a form of valid ID.

Attach files:

Upload your files below. You can upload up to 10 files at the same time, and each file can be up to 4 MB. The majority of standard digital photos can be uploaded, and we accept the following formats: Pdf, Jpeg/jpg, Png eller Gif

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Q&A regarding the uploading of documentation

  • What types of proof of identity do need to upload copies of? For customers living in Denmark

    These instructions are for you if you are aged 18 or older and live in Denmark.

    If you live abroad, please go to ‘What types of proof of identity do you need to upload? For customers living abroad’. 

    Please note that

    • your proof of identity must be valid (i.e. not expired)
    • a selfie, portrait photo or the like is not a valid form photo of ID

    Which proof of identity do you need to upload copies of?

    • Your passport or other photo ID, a driver’s licence for example 
    • PLUS your health insurance card of other proof of identity without a photo

    Please see below for a list of types of valid proof of identity.

    If you do not have a valid passport or other type of photo ID

    If you do not have a passport, driver’s licence or other valid photo ID, you must upload copies of three (3) types of proof of identity without a photo.

    Please see below for a list of types of valid proof of identity.

    Valid photo ID 

    • Passport, diplomatic passport, alien’s passport and official (service) passport
    • Driver’s licence issued by an EU, EEA or EFTA (Iceland, Liechtenstein, Norway and Switzerland) country or the Faroe Islands and Greenland
    • National identity card issued by an approved country
    • Type C, D or F residence card (front and back in colour)
    • Moped licence
    • ID card with photo (issued by a Danish citizen service centre (Borgerservice))

    Valid proof of identity without a photo

    • Health insurance card
    • Name certificate
    • Birth certificate
    • Certificate of personal data
    • Most recent annual tax statement from the Danish tax authorities
  • What types of proof of identity do you need to upload copies of? For customers living abroad

    These instructions are for you if you are aged 18 or older and live abroad.
    If you live in Denmark, please go to ‘What types of proof of identity do you need to upload? For customers living in Denmark’. 

    Please note that

    • your proof of identity must be valid (i.e. not expired)
    • in addition to proof of identity, you must upload proof of address (see below what types of documentation you should upload copies of).
    • a selfie, portrait photo or the like is not a valid form photo of ID

    Which proof of identity do you need to upload copies of?

    • Your passport or other photo ID, a driver’s licence for example 
    • PLUS your health insurance card of other proof of identity without a photo
    • PLUS documentation of your address

    Please see below for a list of types of valid proof of identity and documentation of address.

    If you do not have a valid passport or other type of photo ID
    If you do not have a passport, driver’s licence or other valid photo ID, you must upload copies of three (3) types of proof of identity without a photo – along with documentation of your address.

    Please see below for a list of types of valid proof of identity and documentation of address.

    Valid photo ID 

    • Passport, diplomatic passport, alien’s passport and official (service) passport
    • Driver’s licence issued by an EU, EEA or EFTA (Iceland, Liechtenstein, Norway and Switzerland) country or the Faroe Islands and Greenland
    • National identity card issued by an approved country
    • Type C, D or F residence card (front and back in colour)
    • Moped licence
    • ID card with photo (issued by a Danish citizen service centre (Borgerservice))

    Valid proof of identity without a photo

    • Health insurance card
    • Name certificate
    • Birth certificate
    • Certificate of personal data
    • Most recent annual tax statement from the Danish tax authorities

    Documentation of your address abroad

    The documentation may not date back more than six months and must be written in Latin script. It is important that your full name and address be stated in the document. 

    You can upload one of the following types of document, for example:

    • An account statement from your local bank
    • A document from a public authority in your country of residence
    • A valid rental contract
    • A home utilities bill (electricity, water, heating, gas, broadband, cable TV or insurance)
    • A national ID card issued in your country of residence
  • Is it secure to upload files with your proof of identity via our website?
    Yes. You can securely upload your files via danskebank.dk/en/personal/tools/e-banking/upload-id 

    We protect the personal data of all of our customers by taking all relevant measures in accordance with applicable legislation. Our website provides a secure connection that encrypts files and saves them on our secure systems in the same way as for all other confidential information.  

    You can read more about how we process personal data in Danske Bank A/S’s privacy notice for retail customers and private individuals (Denmark). 
  • How to upload your documents
    • Take a photo of your proof of identity, for example using your mobile phone camera or a scanner. Selfies do not apply as photo ID.
    • Check that all information is included in the photo and is clearly legible
    • Save the file on a device (a computer or tablet for example), from which you can open this webpage
    • Fill in the personal data fields below
    • Click/tap Upload and follow the instructions
    • You can upload up to 10 files at a time
    • Click/tap Send when you have uploaded all your files

    Choose between the following file formats: PDF; jpeg/.jpg/.png or .gif.

    The maximum size for each file is 4 MB.

    How to take a picture of your passport or driver’s licence

  • How to take a picture of your ID