The Danish Anti-Money Laundering Act requires us as a bank to be able to provide documentation to the authorities showing that we know who our customers are and how they use our products and services. This is to help prevent fraudulent use of the financial system.
Among other things, knowing our customers enables us to take action if a customer behaves in an unusual way or if we can see that unusual transactions are made via the customer’s account. We are under obligation to notify the authorities if we suspect that a transaction may be illegal, for example if there are any signs of money laundering or activities related to the financing of terrorism.
We understand that some customers may feel inconvenienced when we ask for proof of identity and/or other information. But just as the security checks at an airport ensure that all travellers can enjoy a safe flight, it is both necessary and in the best interests of us all that we meet the legal requirements for knowing our customers.
