Authentication for online purchases

When you shop online, you must authorize your card payments.

You must approve your payments using either the NemID code card app or a personal password of your choice together with a one-time text message code. You may not be able to process your purchases if you do not have the NemID code card app or a personal password ready. Read more about secure online trade.

Choose how to authorize online purchases

  • Authenticate using NemID code app

    Authenticate using NemID code app

    Use the NemID code app – the NemID code card cannot be used for online purchases

    We recommend that you use the NemID code app, enabling you to authenticate your online purchases quickly and easily. You cannot authenticate your purchases with the physical NemID code card. If you are not already using the NemID code app, you can download it from App Store or Google Play.

    Please note if you are using Mastercard and do not have Danske eBanking or Danske Mobile Bank, you cannot use the app to authenticate your purchases. Then you have to authenticate your purchases using a personal password and a text message passcode.

  • Visa/Dankort Authenticate using password and text message passcode

    Visa/Dankort Authenticate using password and text message passcode

    If you are not able to or do not want to use the NemID code app, you need to authenticate your online purchases with a personal password of your choice together with a one-time passcode sent by text message.

    You can create a personal password for your Visa/dankort at www.nets.eu/3ds. You will need a NemID to sign in to the website. You will get the one-time passcode by text message in connection with the purchase.

    Create a personal password for your Visa/Dankort
       
    • Go to www.nets.eu/3ds, and choose ’English’.
    • Click 'Enroll your mobileno and password here'.
     
    • Click 'Next'.
     
    • Type in your card number (The 16 digits on the front of your Visa/Dankort).
    • Then click 'Confirm'.
    • Log on with User ID and Password like you use to. Click 'Next'.
    • Authenticate using code app or code card.
     
    • Type in the password you want and your mobile number.
    • Click 'Confirm'.
      You will now receive an SMS with a one-time password from Nets.
    • Type in the  one-time password you have received  from Nets.
    • Click 'Confirm' to complete the action.
     
    • Confirm Declaration of concent using NemID.
    • You are now ready to use your password for online purchase with your Visa/Dankort.

    From now on, you will receive an SMS with a one-time password when you are paying in a web shop.

  • Mastercard: Authenticate using password and text message passcode

    Mastercard: Authenticate using password and text message passcode

    You can create a personal password for your Mastercard at danskebank.dk/managecards. To log on to the webpage, you need to have a NemID. If you do not have a NemID, you need a temporary PIN to log on to the webpage for the first time. You can order a temporary PIN by calling us on +45 70 123 456, and it will be sent to you by post.

    Create a personal password for your Mastercard



     
    • Log on with NemID: Type in User ID and Password like you use to. Click 'Next'.
    • Authenticate using code app or code card.


    • Log on with Temporary PINType in your CPR number and the Temporary PIN you have received by mail.
    • Click 'Continue'.

     


     
    • Type in the 8 digit passcode you have received in a text message.
    • Click 'Continue'.
     
    • Creating the password: Type in and repeat the personal password you wish to use for approval of online purchases with your Mastercard.
    • Confirm by click 'Continue'.
    • Click 'OK'.

    You are now ready to use your personal password for making online purchases with your Mastercard

  • Forgotten password

    Forgotten password

    Visa/Dankort
    You can create a new personal password for your Visa/Dankort at Nets’ website at nets.eu/3ds. You will need a NemID to sign in to the webpage.

    Mastercard
    You can create a new personal password for your Mastercard at danskebank.dk/managecards. To log on to the webpage, you need to have a NemID. If you do not have a NemID, you need a temporary PIN to log on to the webpage. You can order a temporary PIN by calling us on +45 70 123 456, and it will be sent to you by post.

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