Automatic card updating is a free service that ensures your payment card details are automatically updated across apps, webshops and subscriptions when your card is renewed or replaced.
The service is part of Mastercard and Visa/Dankort and several of the most popular subscription services and service providers are registered - for example Netflix and Spotify.
Q&A
Automatic card updating is a free service that ensures your payment card details are automatically updated across apps, webshops and subscriptions when you get a new card. This means that businesses with which you have registered your card details can obtain the new card details if they are not able to process the payment using the old card. To do so, the business must be registered for automatic card updating with Mastercard and Visa/Dankort. You will normally receive notification from the apps, etc. in which your card details have not been updated.
Your subscriptions, apps, etc. are updated automatically when you activate your new card, so you do not have to think about doing it yourself.
Your subscriptions, apps, etc. are not interrupted when you get a new card.
No, we are not informed which shops, subscription services, etc. have registered for automatic card updating with Mastercard and Visa. However, more and more businesses are registering for the service. You will normally receive notification from the businesses where it is not possible to update the card details.
All Mastercard and Visa/Dankort cards are registered with the service.
Only the businesses with which you yourself earlier saved your card details have access to the new card details.
You can terminate the agreement with the business. If the agreement is with a webshop or an app, for example, you have to delete your card details in the relevant webshop or app.
The automatic updating takes place when you activate your new card.
When your card is blocked, the business cannot charge amounts to your card. This will be possible again when the blocking is lifted. If you no longer want a business to have access to your card details, you can terminate your agreement with the business. If the agreement is with a webshop or an app, for example, you have to delete your card details in the relevant webshop or app.
If your old card is permanently blocked, the card details will not be automatically updated. In this case, you have to enter the new card details yourself. You will normally receive notification from the businesses if they can no longer charge amounts to your card.
Yes, you can disable the automatic card update service at any time or reactivate it again. Your cards are automatically linked to the automatic update service. To deactivate or reactivate the service, please contact our customer service.
If you disable the automatic card update service, new card details are no longer shared with merchants. The service must be disabled before the card is used for the first time to stop the transfer of new card details, for example, when changing cards
No, the choice is at customer level and not for individual cards. If you disable the service, it applies to all your cards, both private and business cards.
If you choose to disable the automatic card update service, your subscription(s) will not be terminated for you. You must contact the merchant yourself if you wish to unsubscribe.
Yes, disabling or reactivating the automatic card update service applies across all card schemes, including Mastercard and Visa/Dankort.
On weekdays between 9pm and 9am as well as on holidays between 4pm and 10am, we answer calls mainly concerning the blocking of cards and fraud suspicion. More contact numbers.
When you call us or we call you, conversations may be recorded and stored for documentation and security purposes. Read more about how we process personal data in, Danske Bank privacy notice.
On weekdays between 9pm and 9am as well as on holidays between 4pm and 10am, we answer calls mainly concerning the blocking of cards and fraud suspicion. More contact numbers.
When you call us or we call you, conversations may be recorded and stored for documentation and security purposes. Read more about how we process personal data in, Danske Bank privacy notice.
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