Unauthorised use of a card
- In case of unauthorised use of your card, you must block it as soon as possible. Use your Danske eBanking solution or Danske Mobile Banking or call us on tel. +45 70 20 70 20.
- If there are entries on your account that you cannot recognise or accept, please submit a dispute.
- If you have made a purchase from the merchant in question, you must initially contact the merchant.
Text message from Danske Bank about unauthorised use of card details
In some cases, Danske Bank may need to send you a text message in connection with the use of your Visa/Dankort or Mastercard. In the text message, you will be asked to call a specific telephone number.