Do you suspect unauthorised use of your card, or have you received a text message about unauthorised use of your card details?
Unauthorised use of a card
Unauthorised use of a card
- In case of unauthorised use of your card, you must block it as soon as possible. Use your Danske eBanking solution or Danske Mobile Banking or call us on tel. +45 70 20 70 20.
- If there are entries on your account that you cannot recognise or accept, please submit a dispute.
- If you have made a purchase from the merchant in question, you must initially contact the merchant.
Read more about how to submit a dispute
Text message from Danske Bank about unauthorised use of card details
In some cases, Danske Bank may need to send you a text message in connection with the use of your Visa/Dankort or Mastercard. In the text message, you will be asked to call a specific telephone number.
