Unblocking a card
In some cases, you can unblock your card in Danske Mobile Banking or Danske eBanking. If this is not possible, you must order a new card or contact us.
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Unblocking of card in Danske Mobile Banking
How to unblock a card via your mobile phone- Log on to Danske Mobile Banking.
- Select Cards
- Tap the card you want to unblock (the status of the card is ‘Blocked’)
- Slide the toggle button to the left to unblock and reactivate the card
- Read the message about unblocking and tap ‘Unblock’
- Your card has now been reactivated and is listed as ‘Active’ on your card overview
When you unblock a card, it will take 10 minutes before you can use it. A minimum of 5 minutes must pass from when the card was blocked until you can unblock it. To be able to block, unblock and reorder a card in Danske Mobile Banking, your Danske Mobile Banking app must have been updated to the latest version. The function is not yet available on Apple Watch and Windows Phone.
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Unblocking of card in Danske eBanking
How to unblock a card:- Log on to Danske eBanking
- Click the function arrow next to the card and select Unblock
- Fill in the fields and click ‘OK’
- We will then ask you to approve
- You have now unblocked your card
