Each time you log in to eBanking you are required to use an authenticator, eg MitID app.

• Go to www.danskebank.dk, click 'Log in' in the top right hand corner and choose Personal eBanking.
• In the MitID log on box enter your user ID and select ‘CONTINUE'.
• Next you will be asked to confirm your identity using an authenticator - either the MitID app or MitID code display or audio code reader.
  MitID remembers the authenticator, you used the last time you logged on or confirmed using MitID. If you have several authenticators, you can change between them, once you have entered your user ID. On the list over your active authenticators, you select the authenticator you want to use. 
• You are now logged on to eBanking.

See how to log on and authenticate with MitID app at mitid.dk

Danske Mobile Banking is available in English for mobile and tablet and you get easily started by following steps.

•  Download our app called ‘Mobilbank DK - Danske Bank’ from where you usually download apps – search for ‘Danske Bank’ 
  iPhone
  Android
• Log on using your MitID and your service code for Mobile Banking.
  
  

• If you enter your one time access code too many times, your authenticator will be temporarily blocked. You are able to reactivate them.
  
• If your code viewer is not activated
• If it is not your own MitID code display.
  

If your MitID code display has been blocked permanently, you must order a new one. 

To use MitID you need to approve the transactions. You will not receive a push notification on your phone. You must open the MitID app to check and approve requests.

A request in the MitID app expires and disappears after five minutes. This, combined with not receiving a push notification, make it more difficult for scammers to manipulate you into approving a transaction not initiated by you.

Always read the transaction you are about to approve with MitID. It the text does nott match your expectations, or if it is not a transaction you have initiated - do not approve.

Several issues may cause an error in user ID error during log on. Maybe

• you have entered an invalid user ID
  
• your MitID is blocked.