Log in to online banking
Danske Bank eBanking and Mobile Banking are open 24 hours a day, 7 days a week.
You log on to eBanking and Letbank with your MitID.
On the Danske Mobile Banking app, you log on with your PIN Code, Touch ID, Face ID, or fingerprint.
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Mobile Banking - Log in
You must bank with us if you want to use our online banking solutions.
How to log in mobile banking- Open the Danske Mobile Banking app
- Log in with your fingerprint, facial recognition or enter your PIN Code
If you are a new user of Danske Mobile Banking app or if you have a new mobile phone
You must log on with MitID.
At the first log-on, you link Danske Mobile Banking to your mobile phone via MitID so that the app can be used from your specific device. It is possible to register up to 3 different devices as a trusted device.
How to log on for the first time- Open the mobile banking app and log on with MitID.
- Create a 6-digit PIN code of your choice.
- if you wish, you can enable fingerprint and facial recognition. Then you can use fingerprint and facial recognition as usual.
- Your mobile phone or tablet is now registered as a secure device.
- The next time you log on to mobile banking, you only need fingerprint and facial recognition if you have chosen that option. Otherwise, you use your 6-digit pin.
How to get started with Danske Mobile BankingDanske Mobile Banking app is available in English for mobile and tablet and you get easily started.
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Danske eBanking - Log in
Each time you log in to eBanking you are required to use an authenticator, eg MitID app.
- Go to www.danskebank.dk, click 'Log in' in the top right hand corner and choose Personal eBanking.
- In the MitID log on box enter your user ID and select ‘CONTINUE'.
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Next you will be asked to confirm your identity using an authenticator - either the MitID app or MitID code display or audio code reader.
MitID remembers the authenticator, you used the last time you logged on or confirmed using MitID. If you have several authenticators, you can change between them, once you have entered your user ID. On the list over your active authenticators, you select the authenticator you want to use. - You are now logged on to eBanking.
See how to log on and authenticate with MitID app at mitid.dk
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MitID code display error
Several issues may cause an error in MitID code display.- If you enter your one time access code too many times, your authenticator will be temporarily blocked. You are able to reactivate them.
- If your code viewer is not activated
- If it is not your own MitID code display.
If your MitID code display has been blocked permanently, you must order a new one.
- If you enter your one time access code too many times, your authenticator will be temporarily blocked. You are able to reactivate them.
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Not receiving a push notification
To use MitID you need to approve the transactions. You will not receive a push notification on your phone. You must open the MitID app to check and approve requests.
A request in the MitID app expires and disappears after five minutes. This, combined with not receiving a push notification, make it more difficult for scammers to manipulate you into approving a transaction not initiated by you.
Always read the transaction you are about to approve with MitID. It the text does nott match your expectations, or if it is not a transaction you have initiated - do not approve. -
MitID - user ID error
Several issues may cause an error in user ID error during log on. Maybe
- you have entered an invalid user ID
- your MitID is blocked.
- you have entered an invalid user ID
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eBanking on your computer
Normally you can log on and use eBanking without any technical problems using the standard settings in your browser. However, if you get errors after log on, it may help to delete the temporary internet files in your browser. Also your browser needs to allow the use of session cookies.
How to delete temporary Internet Files
How to allow session cookies
What are the technical requirements for eBanking?
If your computer is a recent model, you normally will be able to use our website and eBanking system without any technical problems.
See our Technical Requirements page for a detailed overview.
Related Subjects
- Business customer: Requirements for your MitID to access District
- Digital banking
- How to allow session cookies
- New security solution in Danske Mobile Banking
- Requirements for your MitID when you have Mobile Bank and Banking
- PIN Code for Danske Mobile Banking
- Technical requirements
- How to delete temporary Internet Files