Reject a Betalingsservice payment


When you reject a Betalingsservice payment, it is only this one time that the bill is not paid.

It is not the Betalingsservice agreement (direct debit ) itself that you delete, and the bill will be paid as usual the next time the payee request for a payment.

Note
Deadlines: You can refuse a payment through Betalingsservice up to and including the 7th day of the month of payment, but not later than 4 pm.
If the 7th day of the month of payment is a Saturday, Sunday or public holiday, you can refuse the payment to and including the following business day.

Already paid
: You can still reject a payment that has already been completed within the time limit. The money will be returned to your account within 2-3 business days.

  • Reject a Betalingsservice payment - Danske eBanking

    Follow these steps:

    • Log on to Danske eBanking
    • Click 'Accounts' on the top menu of Danske eBanking and choose 'Account overview'
    • Select  the account
    • Tap 'Pending' on the date bar
    • Find the payment and click it
    • Click 'Reject payment'.
    • Next you will be asked to approve with your MitID

    Your Betalingsservice payment has now been rejected.

     

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