Skip to main content

Reject a Betalingsservice payment


When you reject a Betalingsservice payment, it is only this one time that the bill is not paid.

It is not the Betalingsservice agreement (direct debit ) itself that you delete, and the bill will be paid as usual the next time the payee requests for a payment.

Note
Deadlines: You can reject a payment through Betalingsservice up to and including the 7th day of the month in which the payment is due, but not later than 4.00 pm.
If the 7th day of the month of payment is a Saturday, Sunday or public holiday, you can reject the payment up to and including the following business day.

Already paid: You can still reject a payment that has already been completed within the time limit. The money will be returned to your account within 2-3 business days.

  • Danske Mobile Banking - reject a single payment

    Upcoming payments can be rejected, regardless of their due date, up to and including the seventh of the month at 4.00pm at the latest.

    Follow these steps in Danske Mobile Banking

    • Log on to Danske Mobile Banking
    • Tap 'Accounts' in the top menu of the page
    • Select the account to which the payment with Betalingsservice is debited


    • Find the payment you wish to reject. If the payment has not yet been executed, it will be below Pending transactions. If the payment has been processed, it will be on the transaction list


    • Tap the payment

    • Tap 'Reject payment'


    • Next you will be asked to approve

    The payment is successfully rejected.

  • Reject a Betalingsservice payment - Danske eBanking

    Follow these steps:

    • Log on to Danske eBanking
    • Click 'Accounts' on the top menu of Danske eBanking and choose 'Account overview'
    • Select  the account
    • Tap 'Pending' on the date bar
    • Find the payment and click it
    • Click 'Reject payment'.
    • Next you will be asked to approve with your MitID

    Your Betalingsservice payment has now been rejected.

     

Related Subjects

Need help ?

You can always order a non-binding meeting with one of our advisers.

Book a meeting
  • Book a meeting

    You can always order a non-binding meeting with one of our advisers.

    Book a meeting
  • Call us

    Main number

    +45 70 123 456
    • Contact us Feel free to contact us 24 hours a day

      On weekdays between 9pm and 9am as well as on holidays between 4pm and 10am, we answer calls mainly concerning the blocking of cards and fraud suspicion.
      More contact numbers.

       When you call us or we call you, conversations may be recorded and stored for documentation and security purposes. Information about how we process personal data is available here.

    Find answers

  • Find us

    Find branch or ATM

Enjoy all the benefits.
Become a Danske Bank customer.

Become a customer
Show more rows: All table rows are already visible for screen readers.
Show less rows: All table rows are already visible for screen readers.