Reject a Betalingsservice payment
When you reject a Betalingsservice payment, it is only this one time that the bill is not paid.
It is not the Betalingsservice agreement (direct debit ) itself that you delete, and the bill will be paid as usual the next time the payee request for a payment.
Note
Deadlines: You can refuse a payment through Betalingsservice up to and including the 7th day of the month of payment, but not later than 4 pm.
If the 7th day of the month of payment is a Saturday, Sunday or public holiday, you can refuse the payment to and including the following business day.
Already paid: You can still reject a payment that has already been completed within the time limit. The money will be returned to your account within 2-3 business days.
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Reject a Betalingsservice payment - Danske eBanking
Follow these steps:
- Log on to Danske eBanking
- Click 'Accounts' on the top menu of Danske eBanking and choose 'Account overview'
- Select the account
- Tap 'Pending' on the date bar
- Find the payment and click it
- Click 'Reject payment'.
- Next you will be asked to approve with your MitID
Your Betalingsservice payment has now been rejected.
