Reject a Betalingsservice payment

When you reject a Betalingsservice payment, it is only this one time that the bill is not paid.

It is not the Betalingsservice agreement (direct debit ) itself that you delete, and the bill will be paid as usual the next time the payee requests for a payment.

Deadlines: You can reject a payment through Betalingsservice up to and including the 7th day of the month in which the payment is due, but not later than 4.00 pm.
If the 7th day of the month of payment is a Saturday, Sunday or public holiday, you can reject the payment up to and including the following business day.

Already paid
: You can still reject a payment that has already been completed within the time limit. The money will be returned to your account within 2-3 business days.

  • Reject a Betalingsservice payment - Danske eBanking

    Follow these steps:

    • Log on to Danske eBanking
    • Click 'Accounts' on the top menu of Danske eBanking and choose 'Account overview'
    • Select  the account
    • Tap 'Pending' on the date bar
    • Find the payment and click it
    • Click 'Reject payment'.
    • Next you will be asked to approve with your MitID

    Your Betalingsservice payment has now been rejected.


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