Reject a Betalingsservice payment
When you reject a Betalingsservice payment, it is only this one time that the bill is not paid.
It is not the Betalingsservice agreement (direct debit ) itself that you delete, and the bill will be paid as usual the next time the payee requests for a payment.
Note
Deadlines: You can reject a payment through Betalingsservice up to and including the 7th day of the month in which the payment is due, but not later than 4.00 pm.
If the 7th day of the month of payment is a Saturday, Sunday or public holiday, you can reject the payment up to and including the following business day.
Already paid: You can still reject a payment that has already been completed within the time limit. The money will be returned to your account within 2-3 business days.
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Danske Mobile Banking - reject a single payment
Upcoming payments can be rejected, regardless of their due date, up to and including the seventh of the month at 4.00pm at the latest.
Follow these steps in Danske Mobile Banking- Log on to Danske Mobile Banking
- Tap 'Accounts' in the top menu of the page
- Select the account to which the payment with Betalingsservice is debited
- Find the payment you wish to reject. If the payment has not yet been executed, it will be below Pending transactions. If the payment has been processed, it will be on the transaction list
- Tap the payment
- Tap 'Reject payment'
- Next you will be asked to approve
The payment is successfully rejected.
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Danske eBanking - reject a single payment
Follow these steps:
- Log on to Danske eBanking
- Click 'Accounts' on the top menu of Danske eBanking and choose 'Account overview'
- Select the account
- Tap 'Pending' on the date bar
- Find the payment and click it
- Click 'Reject payment'.
- Next you will be asked to approve with your MitID
Your Betalingsservice payment has now been rejected.
Related Subjects
- Register a bill for Betalingsservice
- Change the account you pay from
- Delete a Betalingsservice agreement
- Delete a regular transfer
- Delete a transfer
- Direct debit summary
- Furture Betalingsservice payments
- Make a transfer
- Paying a payment form
- Payment limits
- Save a new international payee
- Set up a regular transfer
- Transferring money abroad
- Your IBAN number
